Privacy Policy

1. Introduction

Viper Labs ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and what rights you have regarding your data.

2. Information We Collect

• —Contact information you provide voluntarily (name, email address, phone number) via the contact form
• —Project-related information you share with us during consultations
• —Technical data collected automatically: IP address, browser type, operating system, referring URLs
• —Usage data: pages visited, time spent on pages, clicks (via analytics tools)
• —Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Data

• —To respond to your enquiries and project requests
• —To deliver and manage the services you have contracted
• —To send project-related communications and updates
• —To improve our website and service quality through analytics
• —To comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of: (a) your consent when you submit a contact form; (b) contractual necessity when we deliver services to you; (c) our legitimate interest in improving our services and website; (d) compliance with legal obligations.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers (e.g., hosting providers, analytics platforms) who assist us in operating our website, strictly for those purposes and under confidentiality agreements.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form data is retained for up to 3 years. Project data is retained for the duration of the contract plus 5 years.

7. Your Rights

• —Right to access: request a copy of the personal data we hold about you
• —Right to rectification: ask us to correct inaccurate or incomplete data
• —Right to erasure: request deletion of your personal data in certain circumstances
• —Right to restriction: ask us to limit how we process your data
• —Right to data portability: receive your data in a structured, machine-readable format
• —Right to object: object to processing based on legitimate interests

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., Yandex Maps, Telegram). We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance.

11. Contact Us

To exercise your rights or for any questions about this Privacy Policy, please contact us: Telegram: @viperlabs | Email: info@viperlabs.tech